1. Booking and Deposit
- A 50% non-refundable deposit is required at the time of booking to secure your event date and services.
- Your booking is not confirmed until the deposit has been received.
2. Payments
- The remaining balance is due in full upon arrival at the event.
- Accepted payment methods include cash, all major credit card, Venmo, cashapp and PayPal.
3. Client Responsibilities
- The client is responsible for providing all alcohol, necessary permits, and any event-specific licensing required by local laws.
- Clients must ensure that the service area is safe, well-lit, and equipped with appropriate facilities (e.g., access to water and electricity if required).
4. Service Time and Overtime
- Each package includes a set number of service hours as outlined in your booking agreement.
- Additional service hours must be pre-arranged or approved on-site, subject to an overtime fee of $50/hour.
5. Cancellations and Refunds
- Cancellations made more than 30 days prior to the event will result in the forfeiture of the deposit but may be applied to a future booking, subject to availability.
- Cancellations made within 30 days of the event will result in the loss of the deposit with no future booking credit.
- Rescheduling is allowed up to 14 days before the event, and the deposit will transfer to the new date (subject to availability).
6. Gratuity
- Gratuities are not included in the package pricing but are always appreciated.
- Guests are welcome to tip the bartender directly, or gratuity can be prepaid and added to your final invoice.
7. Alcohol Service Policy
- We reserve the right to refuse service to any guest who appears intoxicated or under the legal drinking age.
- All guests must present valid identification to verify legal drinking age if requested.
8. Liability and Damages
- The client assumes full responsibility for the behavior of their guests and any damages caused to the bartender’s equipment or property during the event.
- We are not liable for any accidents, injuries, or legal issues arising from alcohol consumption during or after the event.
9. Unforeseen Circumstances
- In the case of unforeseen circumstances (e.g., severe weather, emergencies), we reserve the right to cancel services. Any payments made beyond the deposit will be refunded.
10. Customer Satisfaction
- We strive to provide exceptional service. If you are unsatisfied with any aspect of our service, please contact us within 7 days of your event to address your concerns.